FREE Water Analysis by Clements Water Refining Service                              

Do you live WITHIN the Clements Water Service Area?  Click HERE to request a FREE On-Site Water Test!  Or, call Clements Water Refining at 1-800-392-9624 or (989) 354-8151 to schedule an appointment, today!


"FREE" WATER ANALYSIS OUTSIDE of our Service Area too!  

Follow the instructions below, send us a sample along with $5.00 and receive an instant $5.00 account credit that can be used on any purchase from Clements Water Refining.

OR..  if you've recently had a water analysis test performed, send us the results.  We can provide expert water conditioning assistance to help you find the right solution for your needs.


Instructions for Sending a Water Sample

Clements Water Refining Service will test water samples from sources that are supplied and intended for human consumption.  Do NOT send wastewater or surface water samples such as from beaches, rivers, streams, ponds, swimming pools or spas.

The following test results will be provided:  Hardness, Iron, pH, Sodium Chloride, Nitrates, Sediment, Total Dissolved Solids, and Tannins.

Contact Clements Water for a "Do It Yourself" Hardness and Iron test kit for only $3.50.

Contact Clements Water Refining for information on Advanced Tests such as Coliforms, Fluoride, Chloride, Nitrate, Nitrite, Arsenic, Manganese, Copper, Zinc, Lead, Organic Solvents and Radon.  These often require specialized containers, instructions, and additional lab fees.


INSTRUCTIONS                   Click Here For Printable PDF Verson (117K)   

  1. Obtain a container with a nonmetallic sealing lid:  a 16.9 oz. (500 ml) plastic water beverage bottle is ideal.
  2. Rinse the container and cap thoroughly (at least 4 times) with water that is at least as good as the sample to be tested.  After running the test water for 2 minutes (described in Step 4, below) you can use this source of water to rinse the container.

  3. Locate a faucet, spigot or tap that is not currently being filtered or passed through a water softener UNLESS you desire to know how your current conditioning equipment is performing.  Indicate in the documentation, requested below, if the sample was taken through any conditioning equipment.

    If the water to be tested does not currently pass through a filter or water softener, you should be able to use any faucet in the building to collect a sample.  

    If there is a water softener, "whole house filter," or other conditioning equipment in the line, and you want to test just the water coming into the building, you need to locate a source that is not passed through the treatment equipment.  Typically, this includes outdoor faucets that you would attach a garden hose to, or an extra "unconditioned tap" at the kitchen sink or at a utility tub.

    IMPORTANT:  Only water samples supplied and intended for human consumption should be sent.  Do NOT send non-potable water samples.

  4. Run the water for at least 2 minutes at the highest flow practicable, without collecting a sample, or long enough to purge water in the building's plumbing.  If the source is a well on the property, allow enough time to purge the well casing, too.  This may take several additional minutes.

    As mentioned in Step 2, after a sufficient purge time is allowed, you may use the sample water to rinse the collecting bottle and cap.  Completely rinse the bottle at least 4 times.

  5. Collect at least a 16-ounce sample.  Seal the container tightly to prevent leakage.  Check for leakage.

  6. For each sample sent, clearly label each container and provide the following information...
    •  your name
    •  full mailing address
    •  phone number
    •  fax number  (if you wish to have results faxed to you)
    • email address  (if you wish to have results emailed to you)
    •  date each sample was taken
    •  sample description:  city water or well; tap, spigot or faucet it was collected from; indicate conditioning equipment the sample passed through (if any); etc.
    •  amount of purge time (minutes)
    • indicate how you would like to be informed of the results:  mail, phone, fax or email.

  7. Package the sample or samples in a sturdy corrugated cardboard box with sufficient padding material to prevent breakage in transit.  

    If there is a chance the package may become frozen, such as during the winter months, be sure to clearly label the box "DO NOT FREEZE".

  8. Include in the package the information requested in Step 6, above, and a check or money order for $5.00 for each sample you would like tested.   (Made payable to: Clements Water Refining, Inc.)  You will receive a $5.00 account credit (for each sample) that can be used for any purchase from Clements Water Refining Service.

  9. Address the package as:

    Clements Water Refining Service

    2118 Werth Road 
    Alpena, Michigan 49707


    Attn:  Water Sample Enclosed - Do Not Freeze

    Your results should be ready within 1 to 3 business days after receipt of your water sample.  If you requested to be notified by mail, please allow 4 to 10 days to receive your results after testing is complete.

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